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Customer Service

If you are struggling with digestive, thyroid, or other health issues, and are ready to work with practitioners who will take the time to understand you, we would like to hear from you and appreciate the opportunity to serve you.

Patient Care

+1 (800) 335-7009
[email protected]

Order Help

+1 (800) 462-4880
[email protected]

Send Us a Message

We look forward to supporting you on your journey back to wellness.

Our Location

Coming soon to Walnut Creek, CA 94596

Want more information?

Here are some common questions. For even more info, visit our FAQ page above.

Complete an application at the Become a Patient link above. Once we receive your application, we will notify you of a decision within 72 hours. Unfortunately, we cannot accept all patients.

Once you are accepted, you will be sent an invitation to access the patient portal and book your initial welcome package.

It’s difficult to list an exact amount because different people will require differing amounts of care. However, at RIFM, we pride ourselves on being cost-effective with our care. What does that mean? It means our doctors will not order frivolous testing, prescribe unnecessary treatment, or do anything else that could squander your financial resources. Visit our Become a Patient Page for our current rates.

Lab testing is one area where fees can quickly add up. However, we hope you will be relieved to hear that RIFM is able to obtain excellent results with minimal lab testing.

In most cases the doctors may only require roughly $150-300 of testing, and in some cases no initial lab testing will be required. RIFM also suggests or requires minimal follow up testing, if any.

There is an additional Lab Report Analysis fee of $65 for any labs done outside of our care.

RIFM uses insurance as much as we can. There is variability in coverage depending on your insurance plan and your eligibility as a patient for coverage. You must meet the following requirements prior to being able to utilize insurance or seek assistance with reimbursement:

  • Only one is required to qualify
    • Be a current Texas Resident
    • Or, be seen in-person at minimum once a year
  • If you meet these qualifications then typically, coverage looks like:
    • Lab testing: 50-100% coverage
    • Office visit: RIFM does NOT accept insurance for office visits & direct insurance billing from our office is unavailable. We can provide you with a Superbill, which you can then submit to your insurance for reimbursement to try and seek consult fee coverage.
    • Treatment: Not covered unless you have an HSA/FSA card, MSA account, or something similar.
  • Insurance companies place many restrictions on doctors which can make it difficult to treat you effectively. Even though there are out of pocket expenses, our patients find it is well worth it!

RIFM doctors usually asks to see a patient once a month while being treated. It is not required to come in person unless seeking insurance coverage or depending on the severity of the case, treatment length can range from three months to over a year.

Dr. Ruscio embraces the progressive mindset of functional and integrative medicine yet is conservative in protocols so as to provide a cost-effective treatment for the patient. By the economical and prudent use of available diagnostic tools like functional lab testing, adjunct treatments, and supplement protocols, our physicians can uncover core imbalances while not predisposing individuals to financial stress. At RIFM, we also are diligent about the time we spend with patients—preparing in advance for each visit, synthesizing the health history and clinical information, and formulating an individualized treatment plan that fits the patient’s story, signs, and symptoms. By valuing our patient’s time and preparing effectively, we are able to make our functional and integrative services affordable. Ultimately, as a team, Dr. Ruscio and the RIFM team hopes to bridge the gap between conventional medicine and integrative & functional medicine by providing whole-person medical care, informed by evidence, accessible to anyone that needs it.

Some patients begin to feel better within days to weeks, while for others it may take months. This is highly specific to the individual, and our doctors can provide you a specific prognosis during your Initial Follow Up visit.

Total treatment cost is heavily dependent on the person. RIFM doctors always opt for the most minimal treatment, and our goal is to get you to a point where you no longer require treatment as quickly as possible.

While its challenging to make a guarantee in health care, we believe that our team at RIFM provides care you can’t get anywhere else.

Here is why: Our doctors dedicates three days per week to digging through the medical literature to stay abreast of the best testing and treatment options available. They also analyzes results from in-office research, where they review patient treatment results to identify key patterns in order to make treatment more effective. Our doctors are also collecting data on unique treatments we offer in the clinic, the results of which we hopes to have published in a peer review medical journal. We at RIFM are passionate about tracking patient outcomes. Instead of blindly following current dogma, our doctors are determined to use those tracking outcomes to uncover which treatments work and which treatments don’t.

We recommend you watch our numerous patient testimonials, where you will likely find several people with your exact complaints Dr. Ruscio and his team has helped.